Guides
Everything you need for a safe rental
Help for renters booking in Morocco and for legal agencies joining the Rentabeep marketplace.
For renters
How to request a car, pay online, choose verified agencies, and handle pickup and return.
- Getting startedFor renters4 min
How Rentabeep works
Search verified cars, send a request, upload documents, pay online, and receive a confirmed booking.
Open guide - BookingFor renters3 min
How to request a car
Pick dates, choose a vehicle, and submit a rental request to a verified agency.
Open guide - Before you bookFor renters4 min
What documents are required
ID, driving licence, and payment details agencies typically need before pickup.
Open guide - PaymentFor renters3 min
How online payment works
Pay securely online after your request is accepted — no confusing manual transfers.
Open guide - PaymentFor renters4 min
How deposits work
Understand deposit holds, when they are released, and what can be deducted.
Open guide - Your rentalFor renters5 min
How pickup and return work
Airport or agency pickup, vehicle inspection, and return closeout explained simply.
Open guide - PoliciesFor renters4 min
How cancellation and refunds work
Cancellation windows, refund timing, and where to find policy details.
Open guide - TrustFor renters3 min
How to choose a verified agency
What verification means on Rentabeep and questions to ask before you book.
Open guide - Your rentalFor renters4 min
What to check before receiving the car
A practical pickup checklist to protect you at handover.
Open guide - SupportFor renters4 min
What to do if the car is not as expected
Steps if the vehicle differs from the listing or has undisclosed damage.
Open guide
For agencies
Join Rentabeep, publish cars, respond to requests, and connect to Rentabeep Software.
- OnboardingFor agencies4 min
How to join Rentabeep
Become a marketplace partner and connect your fleet to Rentabeep Software.
Open guide - OnboardingFor agencies3 min
How to become an owner
Enable Rentabeep Software access instantly and complete owner setup.
Open guide - MarketplaceFor agencies5 min
How to publish a car
Add vehicles, photos, pricing, and branch assignment for marketplace visibility.
Open guide - MarketplaceFor agencies6 min
Marketplace readiness checklist
Documents, insurance, photos, and pricing checks before going live.
Open guide - OperationsFor agencies4 min
How Contact Owner messages work
Receive client questions and respond from your owner dashboard.
Open guide - OperationsFor agencies4 min
How to send an offer
Create clear offers with pricing, pickup details, and terms clients can accept.
Open guide - ComplianceFor agencies4 min
How client documents work
Request and review renter documents securely before confirming a booking.
Open guide - FinanceFor agencies5 min
How payouts work
When agencies receive marketplace payments and what to expect in statements.
Open guide - OperationsFor agencies6 min
How to manage bookings in Rentabeep Software
Calendar, status changes, deposits, and returns in one operational workspace.
Open guide - ComplianceFor agencies4 min
How to keep insurance and vehicle documents updated
Stay compliant and marketplace-ready with current fleet paperwork.
Open guide
Rental checklists
Before you book
- Confirm pickup and return dates and times
- Prepare ID and driving licence
- Read deposit and cancellation policies
- Choose a verified agency with clear terms
- Save booking confirmation and agency contact
At pickup
- Inspect exterior and interior with the agency
- Photograph damage and odometer reading
- Confirm fuel level and return location
- Test lights, wipers, and air conditioning
- Verify emergency kit and documents in the car
At return
- Return on time at the agreed location
- Refuel as required by your rental terms
- Complete return inspection with the agency
- Confirm deposit release timeline
- Keep receipts for any agreed charges
Frequently asked questions
- Is Rentabeep a rental agency?
- No. Rentabeep is a marketplace that connects you with verified rental agencies. Your rental contract is with the agency you book.
- Can I book without paying online?
- Marketplace bookings use online payment after the agency accepts your request or offer. This confirms your reservation.
- Where do agencies manage bookings?
- Verified agencies operate daily rentals in Rentabeep Software — calendar, clients, deposits, and returns stay synchronized.
Ready to search or partner?
Renters can search Marrakech with exact dates. Agencies can apply to list verified cars.